LCSWRAQUEL.COM
Raquel de Oliveira, LCCSW (904) 563-5872
Therapy@LCSWRaquel.com
Si tiene una emergencia, comuníquese con el 911 ya que no manejamos crisis. Línea Nacional de Prevención del Suicidio al 1-800-273-8255. Mis horarios de oficina varían de un día a otro. Si necesita ponerse en contacto con el médico por cualquier motivo, llame al 904 563 5872, deje un mensaje de voz y le devolveremos la llamada en un plazo de 24 horas o lo antes posible.
Slinding fee Scale
I strive to make my prices reasonable and competitive with the market, however there are times when we need extra help with finances.  In this case let's have a conversation about it and let me see what we can do to help without compromising your mental health care. My business philosophy is client center and I love taking care of my clients.  I am here for you, so let's talk.
Therapy Sessions
The number of sessions will be determined based on your needs, Â It is difficult to initially predict how many sessions will be needed. Â We will collaboratively discuss from session to session what the next steps are and how often therapy sessions should occur.
Insurance Questions
In order to be credentialed for as many insurance companies as possible, I have partnered with Headway & Grow Therapy to process and manage billing for insurance coverage. My partnership with these companies allows me to offer you the opportunity to use your insurance to help alleviate the burden of financial stress.  Based on the type of insurance that you hold, we will select the company that can process your insurance coverage. Once we are in the provider portal either company mentioned above, they will be in charge of collecting and processing insurance information.  At the portal you will select appointment date, enter insurance information, and sign consent forms along with your In-Network insurance coverage and co-pay obligations. Those co-pays are typically handled with a credit card on file.  Please contact your insurance provider for co-pay information.
Aetna, Cigna Oscar Optum Florida Blue Oxford Optum United Healthcare Quest Behavioral Health Carelon Behavioral Health Humana Medicare Advantage Devoted Health Medicare Advantage United Healthcare Medicare Advantage United Healthcare Optum
Grow Therapy
•Aetna | Aetna-Medicare •All Savers | Anthem | Ambetter •Optum Oscar | Oxford •Golden Rule| AvMed • Tuf Health/ Cigna Blue Cross Blue Shield •EAP:Cigna EAP:Evernorth EAP:UnitedHealthcare/Optum •Sures (formerly Bind) •Harvard Pilgrim UHCOptum •Humana |Humana-Medicare •Humana Dual (Medicare & Medicaid) •OptumHealth Complex Medical Conditions United Medical Resources •UnitedHealth Life Insurance •UnitedHealthcare Shared Services • Unitedhealthcare StudentResources • UnitedHealthcare/Optum.
Insurance Coverage
If you would like to check  insurance coverage, you can select personal website link under the the company that list your insurance and you will be automatically routed to my provider portal. Once you are at either Headway or Grow Therapy, you will be prompt to enter your insurance information, sign consent, and set up an appointment.​
Check insurance
You will need to enter: Insurance name Name listed on the insurance card Insurance ID Group # Date of birth Email Phone number ​
Co-pay too high
Then we will proceed to selecting self-pay.  We can also discuss cash pay and I will work with you on a price you can afford.
Free Consultations
If you need assistance I will be happy to schedule a virtual consultation to help you answer any questions. Please reach out at by phone (904) 563-5872 Email: Raqueltherapy@proton.me Your message will be returned in 24 hours as I may be in session with a client. Office hours are Monday to Friday 11 am to 6pm Consultations are available on Saturday and Sundays 11am to 5pm​